A: Unless otherwise indicated, shows at Crescent Ballroom are standing room only. We do offer limited bleacher style seating at the back of the venue, but those fill quickly once doors open and are available on a first come, first served basis. On occasion, we have seated shows where you may buy a specific seat at the venue, but that is indicated upon purchase on a show by show basis. Patrons with special needs should call in advance to make arrangements.
A: Due to Arizona State Law, our all-ages shows must include a barrier between our underage guests and those who are 21+ (who have access to alcohol). Incidentally, this is why our underage guests are some times directed to use the back entrance of the Ballroom (only open to underage guests on show nights) after receiving their wristband; rather than pass through the front Lounge. Underage guests must form a line outside the venue until doors open. There is no re-entry for underage guests.
Q: I heard I can come into the lounge and eat and drink, does that mean I can go into the ballroom while a show is going on as well?
A: The lounge is always open and free to the public as long as we are within capacity requirements. We encourage you to hang out for shows in the lounge, but if you have not purchased a ticket to the show, you may not go into the ballroom.
A: All leftover cards with open tabs will be closed at the end of the night and a 20% service gratuity will be added. These cards are left in the Cocina 10 Lounge for 2 weeks and then destroyed.
A: Smart footwear is strongly encouraged as this is a music venue with many moving parts, otherwise, come as you may!
A: No, we do not. We do not offer storage for items and all handbags will be searched.
A: We can comfortably accommodate roughly 500 guests in the ballroom.
A: Yes, we are handicapped accessible. Notify a member of Security upon arrival if you require early entry or seating assistance.
A: Yes, we do. If you lose your wallet or phone, it will be left in the Security stand. All other physical items will be held in the office for 2 weeks, then it will be donated.
A: No. Arizona has an indoor smoking ban, however the lounge patio has ashtrays for smoking. The north patio is smoke free until 9pm.
A: No. Firearms are never allowed in Crescent Ballroom. Pursuant to A.R.S. § 4-229